Shipping policy
Update: Due to Covid-19 you may expect delays in your order.
Expect major delays:Â We will try our best to ship it out within 1-2 business days. However, the postal office may delay the shipping processing due to low staff at post office, high demand and restrictions posed by COVID-19. If you ever have any question, please don't hesitate to reach out to us!Â
Our delivery times are estimated only and are not guaranteed. They will always be estimated in business days (this does not include weekends/holidays). Once the packages are sent to our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected.
Nature-Esque Studio are not held responsible for:
- Wrong addresses given by customersÂ
- Damages to orders by postal servicesÂ
- Stolen packages after deliveryÂ
If you have a specific question with respect to your shipment, please contact us at natureesquestudio@gmail.com and provide your order number.